Điều khoản sử dụng
This User Agreement (hereinafter the “Agreement”) governs the procedure for using the website (hereinafter the “Website”) and defines the rights and obligations of its Administration and the User (hereinafter the “User”).
1. General Provisions
1.1. Use of the Website, including browsing pages, registration, placing orders, and other actions, constitutes the User’s unconditional acceptance of this Agreement.
1.2. If the User disagrees with the terms of the Agreement in whole or in part, the User must immediately stop using the Website.
1.3. The Website Administration has the right to amend the terms of the Agreement at any time without prior notice. The current version of the Agreement is posted on the Website and comes into force from the moment of publication.
2. Subject of the Agreement
2.1. The Website provides the User with access to informational materials and digital products under the terms defined by this Agreement.
2.2. All materials and products are provided on an “as is” basis, unless expressly stated otherwise on the Website.
2.3. A digital product (activation key or other intangible product) is not subject to return or exchange after activation in the launcher.
2.4. The User understands and confirms that the use of any product purchased on the Website involves risks, which the User assumes before the moment of purchase and the start of use.
2.5. Use of digital products may result in blocking, restriction, or other sanctions by third parties (including gaming platforms and services). In the event of such consequences, refunds, compensation, or other forms of reimbursement are not provided.
3. Registration and Account Data
3.1. Registration may be required to access certain features of the Website.
3.2. The User undertakes to provide accurate information and to update the provided data in a timely manner.
3.3. The User bears full responsibility for the security of their account credentials and for all actions performed under their account.
4. Rights and Obligations of the Parties
4.1. The User undertakes to:
- comply with applicable laws and the rules of third parties, including the rules of online services and games;
- not use the Website for purposes that are contrary to the law or this Agreement;
- not take actions that may disrupt the operation of the Website;
- comply with standards of professional and respectful communication with the Administration and technical support.
4.2. The User has the right to:
- use the functionality of the Website within the limits provided by the Agreement;
- contact technical support for assistance.
4.3. The Website Administration undertakes to:
- ensure the availability of the Website, except during technical maintenance;
- take reasonable measures to protect the User’s personal data.
4.4. The Website Administration has the right to:
- restrict or terminate the User’s access to the Website and/or Product in case of violation of the Agreement;
- modify materials, functionality, and products posted on the Website;
- refuse technical support in cases of insults, threats, or inappropriate behavior by the User.
5. Payments and Refunds
5.1. Product prices, payment methods, and purchase conditions are indicated on the Website.
5.2. A refund is possible exclusively in the event of proven non-functionality of the product due to the fault of the Website Administration.
5.3. Refunds are not provided in the following cases:
- blocking or restrictions of the User’s account by third parties;
- the User’s refusal to cooperate with technical support;
- refusal to follow diagnostic instructions;
- mismatch of the User’s software or hardware configuration with the requirements specified on the product page;
- activation of the key on equipment not owned by the User, including the use of a spoofer;
- termination of certain functions after updates of games or services;
- purchase of a product with the status USE AT YOUR OWN RISK / UPDATE / DETECTED / FREEZE;
- the User’s subjective decision to stop using the product (including reasons such as “changed my mind,” “not needed,” “do not want to use”).
5.4. In certain cases, reinstallation of the operating system may be required to diagnose malfunctions. If the User refuses to reinstall the operating system, no refund will be issued.
5.5. A refund is possible only if, after following all technical support instructions, including reinstallation of the operating system, the product is confirmed to be non-functional due to the fault of the Website Administration.
5.6. Prohibition of Abuse and Unlawful Actions
5.6.1. The User is prohibited from performing any actions aimed at abusing the payment system, including but not limited to: unjustified refund requests, filing chargeback claims, using third-party payment instruments without legal grounds, as well as other actions that violate the rules of payment systems or this Agreement.
5.6.2. The User is prohibited from abusing the mechanisms and functionality of the Website, including attempts to obtain products, services, or benefits without actual payment, bypassing established restrictions, manipulating order, subscription, or other system statuses of the Website.
5.6.3. Initiating a refund procedure through a bank or payment system (chargeback) without the grounds provided for in this Agreement is recognized as a material breach of the Agreement.
5.6.4. If abuses specified in clauses 5.6.1–5.6.3 are identified, the Website Administration has the right, without prior notice, to:
- block or restrict the User’s access to the Website and/or products;
- cancel active subscriptions and licenses without compensation;
- refuse further service and technical support;
- transfer information about the violation to payment systems and other interested parties within the limits permitted by law.
5.6.5. The User understands and confirms that filing an unjustified chargeback may result in additional sanctions from payment systems and banks, for which the Website Administration bears no responsibility.
5.6.6. A refund initiated through a bank or payment system bypassing the refund procedure established on the Website does not negate the fact of violation of this Agreement and does not restore access to products or the Website.
5.7. The Website Administration has the right to suspend the fulfillment of obligations, access to products, and provision of services if there are signs of fraudulent or suspicious transactions, including but not limited to: mismatch of payer data, use of anonymous or virtual payment methods, abnormal activity, multiple attempts to pay or request refunds. During the verification of a suspicious transaction, refunds are not issued.
6.1. All materials available on the Website are objects of intellectual property.
6.2. The sale, resale, transfer, or any other distribution of products and subscriptions without the consent of the Website Administration is prohibited and may result in subscription blocking or refusal to reset HWID without compensation.
6.3. Activation Key Usage Restriction
6.3.1. The activation key (digital product) is provided for use on a single personal computer (one device) only, unless otherwise explicitly stated on the Website.
6.3.2. Transfer, resale, gifting, or any other provision of the key to third parties is strictly prohibited.
6.3.3. In the event that the key is found to be used on multiple devices or transferred to third parties, the Website Administration reserves the right, without prior notice, to:
- block the key without the possibility of restoration;
- refuse HWID reset;
- terminate access to the product without any compensation.
7. Limitation of Liability
7.1. The User uses the Website’s products at their own risk.
7.2. The Website Administration is not responsible for:
- blocks, sanctions, or restrictions imposed by third parties;
- temporary or permanent loss of product functionality;
- termination of updates;
- operating system failures, including BSOD;
- damage to the User’s software.
7.3. A built-in spoofer, if provided as part of the product, is an additional bonus rather than the main product. In case of its non-functionality, refunds and compensation for damages are not provided.
7.4. The Website Administration is not responsible for the reset of operating system activation or third-party licenses as a result of using a spoofer.
7.5. Extension of a subscription in the event of detection or updates is carried out at the discretion of the Website Administration.
8. Links to Third-Party Resources
8.1. The Website may contain links to third-party resources, for the content and policies of which the Administration bears no responsibility.
9. Personal Data
9.1. Processing of personal data is carried out in accordance with the Privacy Policy.
9.2. By using the Website, the User consents to the processing of personal data.
10. Final Provisions
10.1. The law of the state at the place of registration of the Website Administration applies to this Agreement.
10.2. Disputes are resolved through negotiations, and if no agreement is reached, in accordance with the procedure established by law.
10.3. The invalidity of one provision does not affect the validity of the remaining provisions.