The item can be paid for using one of the provided methods or manually through the administrators (contact technical support to get contact details). After successful payment, the product will be av to your email. The product will be delivered within the time frame specified in the terms

REFUND

1. General Terms

Falcon-RSS is committed to providing high-quality services. If you experience any issues, we are happy to review your refund request in accordance with this policy.

2. When a Refund Is Available

A refund may be issued in the following situations:

• The service was not provided: The resources were not delivered due to an issue on our side within 24 hours of payment.
• Payment system error: Your payment was charged, but the order was not created.
• Incorrect information provided before delivery started: You entered the wrong details and contacted us before we started processing or delivering the order.
• Duplicate charge: You were charged twice for the same order.

3. When a Refund Is Not Available

A refund cannot be issued in the following situations:

• The resources or goods were successfully delivered to your character.
• You provided incorrect information, such as your nickname, coordinates, or guild tag, and the order was delivered to the wrong character as a result.
• Your guild was closed, which made delivery impossible, and you did not inform us in advance.
• The Lords Mobile administration took action after successful delivery, including suspending your account or removing resources.
• More than 7 days have passed since the service was provided.

4. How to Request a Refund

To request a refund, please:

• Contact us at office@falcon-rss.com or on Telegram at @mDenis99.
• Provide your order number.
• Describe the issue.
• Attach a screenshot if necessary.

5. Refund Processing Time

Once your refund request has been reviewed and approved, the refund will be processed within 7 business days.

The money will be returned using the same payment method that was used for the original purchase.

6. Chargebacks

Please contact us before filing a chargeback or disputing the payment through your bank.

If a chargeback is filed without a valid reason or without contacting us first, we reserve the right to refuse future service.